Thank you for everything during our stay at your hotel recently.

We found your hotel very comfortable and we have no complaints at all…. everything was to our liking and expectations.

Should we plan to go back to London again we will definitely stay at your hotel and will even recommend your hotel to our colleagues over here who plan to stay in London.

Again thank you for everything.

Best Regards,

Captain Zainal & Family,
Kuala Lumpur
Malaysia
13 June 2002

Dear Vieites family,

We wanted to drop you a quick note to tell you how very much we enjoyed our stay at the Balmoral house Hotel June 7-10. Everyone was so helpful, and the accommodations were wonderful. Our friends, the Brownridges, were quite impressed as well. Thank you again for your hospitality. We will certainly recommend your hotel to any of our friends who plan on travelling to London.

Sincerely Rick and Sharon Swain
18 June 2002

Dear Harry and Begonia,
Thank you for your hospitality - we couldn't have been treated better. You both made our stay in London a memorable occasion. Each day after a good night's rest and a delicious breakfast we were in good condition to 'hit' the streets of London. I want also to thank you, begonia for always filling up my McDonalds cup at the dining room door with a smile. It jump started my morning. I really need that cup of coffee since it was 2.30am my time.
I'm sending you copies of the pictures you were gracious enough to pos for - I know you were busy, but you still took the time, I appreciate it.
My daughter has never flown before, and never been to Europe. She is already planning to return next year to celebrate her twentieth anniversary. 'I'm going to stay at the Balmoral!!' she said - That is the best testimonial I can think of, a truly satisfied customer!

Mr C Lucas
Evansville, LN, USA